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Scam Phone Calls

Phone Scam

A library patron in our region recently experienced a situation in which a scammer, claiming to be a library staff member, called their home and began demanding credit card payment for overdue library fees. The patron correctly guessed it was a scam and wisely called the library and the police.

It is important to note that this did not happen to a patron of The Hayner Public Library District. But as a precaution, we would like to take this opportunity to remind patrons that The Hayner Public Library District will never call you in an attempt to solicit credit card payments over the phone. We only accept payments at the library or via our secure online ePay system, which must be accessed through your online library account.

The Hayner Public Library District does call, text, and email patrons for notification of overdue materials and on-hold items.

We would strongly encourage you to contact the police and the library should you experience a scam phone call of this nature.

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