Hayner Library logo

Tech Help Appointments


Need one-on-one help with technology? Book an appointment with our Reference Librarian by completing the form below!

These appointments cover basic questions about:

  • eBooks, eAudiobooks, and eReaders
  • Using library databases and online learning resources
  • Using apps
  • Computer skills or programs (Microsoft Office, using the internet, email, etc.)
  • Mobile devices (tablet, cell phone, laptop, etc.)
  • Basic software troubleshooting

Each appointment is booked for 30 minutes. To make the most of your time, the appointment may be limited to one issue and/or one device, depending on the nature of your request.

Please be aware that there are some topics we cannot help with, including but not limited to:

  • Fixing or repairing broken/damaged devices
  • Recovering accounts or unlocking devices
  • Entering sensitive information (credit card info, online banking, etc.)

After you’ve submitted the form below, we will reach out to you in 1-2 business days to schedule your appointment.